We help small and Medium Businesses get the most out of Microsoft 365, Azure and modern device Management – Securely, reliably and without unnecessary complexity.

We specialise in Microsoft-based IT Support for small and medium businesses. Our Approach is straight forward: build secure, well-documented systems that are easy to manage and support as your business grows.

Microsoft 365 Management

We help businesses get the most from Microsoft 365, including stup, security, user management and ongoing support to keep everything running smoothly.

Cybersecurity and Protection

Protect your business with modern security practices including device protection, email security and user awareness to reduce the risk and keep data safe.

Cloud and Device Management

We manage device and cloud services to ensure systems stat secure, up to date and easy to support wherever your team works.

IT Support and Advisory

Friendly, dependable support when you need it, plus clear guidance to help you make the right IT

Supporting Small and Medium businesses across Wiltshire, Somerset and the South West.

Every business depends on reliable technology, but many struggle with security risks, outdated systems and unclear IT Support.

BaselinedIT Services helps organisations build secure, well-managed Microsoft environments that are easier to support safer to operate, and ready to grow with the business.

We understand that choosing IT support is an important decision. Below are answers to some common questions about how we work, what we support, and how we help businesses stay secure and productive.

What types of businesses do you support?

We support small and medium businesses across Wiltshire and the South West. Our services are ideal for organisations that rely on Microsoft 365 and want secure, reliable IT without unnecessary complexity.

Do you only support Microsoft systems?

We specialise in Microsoft 365, Azure, and modern device management. This focus allows us to deliver secure, well-managed environments while still supporting common business applications and systems.

How quickly can you respond to IT issues?

Response times depend on the support agreement in place, but we prioritise urgent issues and aim to resolve problems quickly to minimise disruption to your business.

Do you offer ongoing support or one-off projects?

We provide both ongoing IT support and project-based services, depending on your business needs.

Do you provide support on-site or remotely?

We provide both remote and on-site support depending on the situation. Many issues can be resolved quickly using secure remote tools, while on-site visits are available when hands-on assistance is required.